Fulfillment Policy for Saratoga Website Designs

Fulfillment, Refund, and Cancellation Policy

Order Fulfillment
Saratoga Website Designs provides digital marketing services and review management solutions. Upon successful payment, clients will receive a confirmation email outlining the details of their purchase and the next steps for onboarding. Services are typically initiated within three business days of payment unless otherwise specified during the sales process. If there are any delays in starting or delivering services, clients will be notified promptly with an updated timeline.

Refund Policy
We strive to deliver high-quality digital marketing and review management services. If a client is not satisfied with the service provided, refund requests may be submitted within 14 days of the initial purchase. Refunds are granted at our discretion and are typically considered in cases where services have not yet commenced or where there is a clear failure to deliver as described. To request a refund, clients should contact our support team at the contact information provided on our website. Approved refunds will be processed to the original payment method within 7–10 business days.

Cancellation Policy
Clients may cancel recurring services or subscriptions at any time by providing written notice via email or through their client portal. For monthly subscriptions, cancellations must be submitted at least five business days before the next billing cycle to avoid future charges. If a cancellation request is received after a billing cycle has started, the service will remain active until the end of the paid period, and no partial refunds will be issued for unused time. For one-time services, cancellations are only possible before work has commenced.

Contact Information
For questions regarding fulfillment, refunds, or cancellations, please refer to the contact details provided on our website. We are committed to transparent communication and prompt resolution of any issues related to your order.

This policy is designed to provide clarity and build trust, in line with e-commerce best practices and card network requirements